FAQ

What is Maroon Memories?

Maroon Memories is a program that offers unique and exciting opportunities designed to enhance your Gameday experience at Mississippi State Athletic Events. Memories range from behind the scenes access to video board messages and even exclusive merchandise!

How do I purchase Maroon Memories?

Maroon Memories are available at MaroonMemories.com/Store or on our app in the store tab (Maroon Memories in the App Store or Google Play).

Who is eligible to purchase Maroon Memories?

Maroon Memories is open to all fans, big and small! All you need to do is sign up for an account on our website (MaroonMemories.com) or app (Maroon Memories) to get started making memories today!

What Maroon Memories are available?

Memories currently on sale can be purchased in the prize store. Memories typically go on sale approximately one week before an event.

When do Maroon Memories go on sale?

Maroon Memories typically go on sale approximately one week prior to an event. Stay up to date on all the latest offerings and make sure you never miss out on an unforgettable experience by enabling push notifications on our app (Maroon Memories), subscribing to our emails, and following us on Facebook & Twitter (@MaroonMemories)!

What if I don't have a smartphone? Can I purchase Maroon Memories over the phone or at the ticket office?

Aside from using our app on your smartphone, Maroon Memories can be purchased by accessing our website (MaroonMemories.com/Store) from any device with an internet connection (desktop, smartphone, tablet, etc). Memories are not available over the phone or at the ticket office. However, if you have questions or if you run into issues making your purchase you can email MaroonMemories@athletics.msstate.edu or call 662-325-3581 for assistance.

Do I need a ticket to the game before purchasing Maroon Memories?

Yes, all Maroon Memories require you to have a ticket, unless otherwise noted. Exceptions include select virtual memories and merchandise and is noted in the items description on the prize store.

Can I participate in more than one memory per game?

Absolutely! Depending on the scheduling of the event, it is possible to participate in multiple memories per game. For questions regarding scheduling of experiences, please email MaroonMemories@athletics.msstate.edu.

How expensive are Maroon Memories?

The price associated with memories varies by experience and by event! Stay up to date on all the latest offerings and make sure you never miss out on an unforgettable experience by enabling push notifications on our app (Maroon Memories), subscribing to our emails, and following us on Facebook & Twitter (@MaroonMemories)!

Are memories refundable?

Memories are refundable under extreme circumstances or if we fail to live up to our end of the bargain. If for some reason you are unable to attend an event you have purchased a memory at please email MaroonMemories@athletics.msstate.edu as soon as possible and we'll do our best to accommodate you.

Who do I contact if I have additional questions?

Please e-mail MaroonMemories@athletics.msstate.edu with any questions you have and we'll assist you as soon as we're able!